Privacy Policy

This Privacy Policy describes how Institute for Skill Development and its affiliates (collectively “we, our, us”) collect, use, share, protect or otherwise process your information/personal data through our website isd.org.in (the “Platform”).

1. Collection of Information

We collect your personal data when you use our Platform or interact with us. This includes, but is not limited to:

• Name, Date of Birth, Address, and Contact Details.
• Proof of identity or address.
• Sensitive data (with consent) like bank account/card details or biometric info for specific features.

2. Usage of Data

We use your personal data to:

• Provide requested services and fulfill orders.
• Enhance customer experience and resolve disputes.
• Detect and protect against fraud or criminal activity.
• Conduct marketing research and provide updates (with opt-out options).

3. Sharing of Information

We may share data internally within our group entities or with third-party partners (logistics, payment gateways, etc.) to provide services. We may also disclose data to law enforcement agencies if required by law or to protect the safety of our users.

4. Security Precautions

We adopt reasonable security practices to protect your data. While we use secure servers, please note that internet data transmission has inherent risks. Users are responsible for protecting their own login credentials.

5. Data Deletion and Retention

You can delete your account via profile settings. We retain data only as long as necessary for its purpose or as required by law. Anonymized data may be kept for analytical purposes.

6. Your Rights & Consent

You have the right to access and rectify your data. By using the platform, you consent to being contacted via SMS, calls, or emails for specified purposes. You may withdraw consent by contacting our Grievance Officer.

7. Changes to Policy

Please check this page periodically. We may update this policy to reflect changes in our practices or legal requirements.